Privacy Policy

John Smith & Son Group Ltd

The John Smith & Son Group Ltd is made up of the following companies:
John Smith’s Bookshops
JS Campus Bookshops
John Smith’s Education Bookshop
Hammicks Legal Information Services
Hammicks BMA Medical Bookshop
Books Botswana


We may store information about the visitor using cookies (files which are sent by us to your computer or other access device) which we can access when a return visit is made to our site. We do this so that when the visitor returns to the site, it may recognise them by the Internet cookie and customise the visitor's experience accordingly. Our cookies contain numerical identifiers only, no personal information or passwords are saved in the cookie.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names starting with,, and

Information on deleting or controlling cookies is available at The visitor has the right to delete internet cookies placed on their hard drive. Please note that by deleting our cookies or disabling future cookies, it will erase the numerical identifier and our site will not recognise the visitor.

Personal Information

Email address, name and chosen passwords are saved on a central database when a visitor registers, in order that we may update them on the status of an order placed or contact them for marketing purposes if they have opted into this. No other personal information is stored on our website. The visitor is able to update and edit this information at any time by accessing ‘My Details’ on the left toolbar. The visitor may also opt-out of being contacted for marketing purposes when they first register on the site. To have an email address registration removed from our site, please contact the email/postal address or telephone number below.

Financial information is used for billing purposes and to fulfil customer’s orders. Financial information is held on a secure database with restricted access. These security measures prevent unauthorised release of or access to personal information. A secure server is used, which encrypts all payment information a visitor inputs before it is sent and to ensure that any personal information (such as address, telephone numbers or email given when placing an order) is stored securely.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our finance department or a customer service representative) are granted access to personally identifiable information.

John Smith & Son do not sell, rent, share or intentionally make personal information available to any third parties. Information may be used by other companies within the John Smith & Son Group Ltd, as detailed at the start of this privacy policy.

We have the right to contact users who have supplied their contact information (when registered) in relation to orders placed and technical website related issues.

External Links

John Smith & Son Group Ltd websites contain links to other websites and we are not responsible for the content or privacy practices of these external internet sites. Users should be aware and read the privacy policies of these external sites. This privacy statement is only applicable to information collected by the John Smith & Son Group Ltd.

Our Right to Change the Privacy Policy

By entering this website you accept all the terms and conditions outlined in this privacy policy. This policy is effective as of May 12 2006 and we reserve the right to change this policy at any time by notifying visitors of the existence and location of the new/ revised privacy policy.

How to Contact Us

John Smith & Son Group Ltd can be contacted by:

Head Office, John Smith & Son Group Ltd,
Ash House, Headlands Business Park,
Ringwood, Hampshire,
BH24 3PB

Telephone: +44 (0)1425 485910

Fax: +44 (0)1425 489857

Email: contact us by email